AAFE Course Rescheduling, Cancellation & No-Show Policy
At the American Academy of Facial Esthetics, we are committed to providing the highest quality hands-on, live patient training led by expert faculty. Each course is carefully planned and staffed to ensure an exceptional educational experience. Because we invest significant time and resources into every training, your registration plays a critical role in maintaining these standards.
Individual Live Patient Certification Training Courses
Rescheduling Policy
You may reschedule your live patient course at no charge if the request is made at least 10 days prior to your scheduled training date. If you request to reschedule within 10 days of your scheduled course:
- A $299 rescheduling fee per course will apply.
- Rescheduling within 10 days is subject to AAFE approval and based on availability.
Cancellation Policy
If you have not started the OnDemand coursework and have not selected a live patient course date, you may request a refund within 30 days of registration. If eligible, a refund will be issued minus a $997 cancellation fee.
No refunds will be granted if any of the following apply:
- The OnDemand portion has been started
- More than 30 days have passed since registration
- You are within 30 days of your scheduled live patient course date
- You fail to attend your scheduled live patient course (see No-Show Policy)
No-Show Policy
If you do not attend your scheduled course and have not submitted a rescheduling request in advance:
- Your registration will be forfeited.
- You will not receive a refund or the opportunity to reschedule.
Membership Live Patient Training Packages
Registration Guidelines
Courses are available on a first-come, first-served basis. Early registration is recommended to secure your preferred date and location. A minimum of two weeks is required between attending different course levels.
*Membership packages include access to AAFE-hosted group courses only. Private, in-office training is not included.
Course Completion Timeline
Your access period depends on the selected package (12, 15, or 18 months). The timeline begins the month you attend your first course under the package.
Payment & Upgrade Policy
- Full payment is required before attending any live patient training.
- Membership packages cannot be upgraded or downgraded after purchase.
- Offers cannot be combined.
*Policies and offers are subject to change at any time without notice.
Rescheduling Policy
You may reschedule your live patient course at no charge if the request is made at least 10 days prior to your scheduled training date. If you request to reschedule within 10 days of your scheduled course:
- A $299 rescheduling fee per course will apply.
- Rescheduling within 10 days is subject to AAFE approval and based on availability.
Cancellation Policy
For courses that include both OnDemand and live patient components:
If you have not started the OnDemand coursework and have not selected a live patient course date, you may request a refund within 30 days of registration. If eligible, a refund will be issued minus a $997 cancellation fee.
No refunds will be granted if:
- The OnDemand portion has been started
- More than 30 days have passed since registration
- You are within 30 days of your scheduled live patient course date
- You fail to attend your scheduled live patient course (see No-Show Policy)
No-Show Policy
If you do not attend a scheduled live patient course and have not submitted a rescheduling request in advance:
- That course will be forfeited from your membership package.
- No refunds or replacement courses will be issued.
OnDemand Courses & Webinars
Refund & Cancellation Policy
All OnDemand course and webinar sales are final. No refunds will be provided once access is granted.
Team Members
Team members include front office staff, medical/dental assistants, and those not licensed to inject. Any dentists, physicians, osteopaths, acupuncturists, chiropractors, nurses, physicians’ assistants, nurse practitioners, or any other medical or dental professionals whether they can inject or not may NOT be your team member.
Additional Course Policies
- We reserve the right to cancel a course for any reason and cannot be responsible for hotel deposits or non-refundable airline tickets or other associated fees. Hotel locations may change depending on circumstances beyond our control.
- Participants may pay with credit cards at any time or by check only two weeks before each course.
- Checks are not accepted for payment on the day of the course for either attendance or for the products to be used at the course.
- Participants who wish to participate in AAFE training accept the following – On-Demand content purchased access to any AAFE courses is solely limited to the subscriber and their immediate office team and is prohibited from being shared for any reason with any other healthcare professionals who can perform injectable treatment. All AAFE On-Demand content including but not limited to any information in the AAFE lecture and treatment powerpoint slides, forms, handouts, and videos is copyrighted material and is only for personal training and use. Particpants may not use any AAFE content, information, forms, powerpoint slides, videos, or any related material for any workshops, lectures, or training of any kind. The AAFE reserves the right to enforce this at any time in the future.
- Sharing your on-demand access or any course materials will result in denied access, forfeiting tuition and subject to prosecution.
- All course completion, certificates and continuing education credits will be awarded to attendees when all course tuition, team member verification, and course/product fees have been reconciled.
Additional Costs (If applicable)
- Injectable product is provided at all courses. If additional materials are needed the costs will range from: $622-$634 per vial of Botox® and $314-$833 per box of dermal filler depending on brand requested and/or $10 – $68 per solid filler PDO thread. Prices are dependent on brand requested and are subject to change at any time. Products bought at the course are for use at the course only. Attendees may bring their own products but must show proof that they are original and authentic. A list of other necessary supplies will be provided for you to bring to the live patient course.
Professional Licensing and State Board Requirements
- The AAFE assumes no liability regarding medical, nursing, dental, esthetician or other state board requirements. Participants need to determine whether they are able to acquire and use prescription based products and perform these procedures at AAFE courses and in their own practices. The AAFE is not responsible for decisions or changes made by state medical/dental/nursing/esthetician boards about their state practice acts prior to or after AAFE courses. The AAFE does not award continuing education credit for the individual patient treatment which occurs at AAFE courses. It is the responsibility of each individual practitioner to diagnose, treat, and document patient care within their training, scope of practice, and experience and to ensure patients under their care are diagnosed, treated, and documented appropriately.
- Healthcare professionals attending AAFE courses must exercise independent, professional judgment, and perform the full standard of care in treating their patients, including but not limited to obtaining a medical history, examination, diagnosis, and treatment plan. The American Academy of Facial Esthetics LLC assumes no responsibility for patient care and provides no specific medical, dental, or legal advice.
- Attendees must provide proof of professional license and current malpractice insurance to attend an AAFE course. The AAFE assumes no liability if a participant is refused coverage by an insurer for any reason or is unable to obtain materials for use in practice.
- California Dentists may use pharmacological agents such as Botox® and dermal fillers only in conjunction with a bona-fide dental treatment plan in accordance with Business and Professions Code section 1625 and that any cosmetic benefit from the use of such agents is incidental to the therapeutic use of those agents.
- Virginia Dentists may use pharmacological agents such as Botox® and dermal fillers only in conjunction with a dental treatment plan and that any cosmetic benefit from the use of such agents is incidental to the therapeutic use of those agents.
For those who have esthetic training through other organizations, you are able to enter our courses upon submission of your initial certification. Our Clinical Staff will review this to determine what level course you should enter at given your current skill set.
Model Patients
For the best learning experience, please bring your own model patient. This is a teaching course so please advise your model patient that they must be available for approximately 3-4 hours. You and your team members may serve as patients. The AAFE does not provide model patients. It is possible that you can find a patient at the course but this is not guaranteed.
Team Members
Team members include front office staff, medical/dental assistants, and those not licensed to inject. Any dentists, physicians, osteopaths, acupuncturists, chiropractors, nurses, physicians’ assistants, nurse practitioners, or any other medical or dental professionals whether they can inject or not may NOT be your team member.
Additional Licensed Professionals and Staff
Additional medical/dental professionals and/or team members who show up at the course will be charged appropriately.
COURSE PHOTOGRAPHY AND/OR VIDEOTAPING
By entering the AAFE course, you understand that you may be photographed, filmed, or videotaped and you hereby give the American Academy of Facial Esthetics LLC the unqualified right to take pictures and/or recordings of you and grant the perpetual right to use your likeness, image, photo (collectively, “image”), without compensation, for broadcast or exhibition in any medium and to put the finished pictures/recordings to any legitimate use without limitation or reservation. You hereby waive, release and forever discharge the American Academy of Facial Esthetics LLC from and against any and all claims or actions arising out of or resulting from any use of your image. The American Academy of Facial Esthetics LLC shall not be obligated to use, and may elect not to use, your image.
Live Patient Course Participation
Film, video, and photographs are taken at AAFE events. By entering the event and your presence, you give unqualified consent to: AAFE, its agents, licensees to record, use and publicize your voice, actions, likeness and appearance, in any manner and media, worldwide in perpetuity. If you wish to avoid being recorded, please do not enter this event.
Please share this with your team and patients that may accompany you to the course.
The AAFE reserves the right to withhold course certification if clinical competency is not demonstrated sufficiently by the attendee or if the attendee is not able to legally provide injectable services.
Your Personal Property
The AAFE and any facility where an AAFE course occurs assumes no responsibility for your personal property brought in to an AAFE course. This equally applies to anyone accompanying you to an AAFE course. You are responsible for the safeguarding of your personal belongings and any injectables you bring with you or purchase at an AAFE course at all times. Please keep your items with you.
AAFE Membership, Online Courses, and Marketing Materials
Membership is non-refundable. Online courses are non-refundable. All Marketing Materials purchased are non-refundable.
All policies are subject to change at any time.
Disclaimer
Care has been given to confirm the accuracy of the information presented on the AAFE website; in personal communications; during training modules and in all written materials. However, the AAFE, the authors, editors, publishers, printers, trainers, faculty, mentors, employees and parent companies are not responsible for errors or omissions and make no warranty, express or implied, with respect to the contents of the material delivered. The AAFE assumes no responsibility for any consequences from the application of the information contained on the website or in the lectures, manuals, printed materials and other communication and training provided.
The AAFE has exerted every effort to ensure all information presented is in accordance with current recommendations and accepted practice at the time of publication or other communication. However, in view of ongoing research, changes in government legislation, the constant flow of information relating to therapy using any pharmaceuticals, medical devices, implantable devices, and medical/dental standard of care – attendees, users or receivers of AAFE materials, information and training are solely responsible for insuring they continually update and refresh their knowledge and skills in relation to their clinical practice and any local, state, or federal agency legal opinion, positions, and regulations regarding their own healthcare practice.
All information provided is necessarily generic in nature. It should not be used or relied upon in diagnosing or treating specific patient conditions. Healthcare professionals are solely responsible for all patient treatment and must exercise independent professional judgment and standard of care in treating their patients and practice decisions. Healthcare professionals are solely responsible for the choices and use of any and all pharmaceuticals, medical devices, implantable devices used on their patients. The American Academy of Facial Esthetics LLC including its faculty, employees, associates or any related parties assumes no responsibility for any pharmaceuticals, medical devices, implantable devices, patient care and provides no specific medical or legal advice.
Any unauthorized use of any of the AAFE trademarks or of its copyrighted material or any other intellectual property is strictly prohibited and will be prosecuted to the fullest extent of the law.
Copyright American Academy of Facial Esthetics LLC, all rights reserved, no duplication allowed